International fast food giant McDonald's has announced major changes to its restaurants which will impact customers who pay for their meals with cash. A new design will come in for 800 of the chain's branches in the UK, with the first three restaurants in London and Merseyside already getting a facelift.
Manchester Evening News reports that the changes are due to half of customers now choosing to purchase meals through touch screens in restaurants or through the McDonald's app. Instead of having counters for orders, McDonald's, which has 1,200 UK stores, will contain "specific areas for different sales channels" and a large collection window.
The shake-up will result in fewer people queuing around touch screens, and should mean diners get their food quicker, the fast food chain said. Customers who want to pay by cash will still be able to at so-called “customer experience pods” which will be fitted with a till. Touch machine orders can only be made with a card payment.
