Ford India customer care has warned that using fuel with a higher ethanol blend, such as E20, may potentially damage the engine or emission system and may also affect the validity of a vehicle’s warranty.
The warning, sent in response to a query from an EcoSport owner, has now drawn fresh attention as India’s E20 rollout continues to spark debate among motorists.
According to the email response circulating online and verified by RushLane, Ford India said higher ethanol content fuel may not be suitable for every vehicle. The ET has also reached out to Ford India for a comment on this and the story will get updated once the reply is received. It stated clearly that using E20 petrol could lead to engine or emission system damage, while also increasing fuel consumption.
The company also said such fuel use may affect the validity of the vehicle’s warranty. That point, in particular, has become the main concern for many owners of older cars.
What Ford said
In its reply, Ford India told the customer that fuel with a higher ethanol content, such as E20, may cause damage to the engine or emission system.
It added that the fuel may also raise running costs by increasing consumption. Most importantly for owners, Ford said the use of such fuel may impact warranty validity.
The company further advised owners to monitor their vehicle’s performance closely and visit an authorised Ford service centre if any abnormal behaviour is noticed.
