Allegations of misconduct at a car dealership service department have surfaced online after a whistleblower claimed a service manager routinely takes customer vehicles for personal use and faces no consequences because the department is profitable.
In a Reddit post, a user asked how to anonymously report a service manager who allegedly “continuously takes” customers’ cars for personal use and has racked up repeated complaints. According to the post, the behavior has been an open secret inside the dealership, but leadership has failed to intervene.
