Drivers in Massachusetts for ride-hailing apps such as Uber and Lyft became the first in the nation Tuesday to certify a union, marking a milestone in the growing effort to organize gig-economy workers amid ongoing concerns over pay, expenses and working conditions.
The victory could provide a model for similar campaigns gaining traction in states including California and Illinois, where labor organizers are increasingly targeting app-based industries as drivers also grapple with the rapid expansion of self-driving vehicle technology.