Martin Lewis has warned consumers of three thing that could cause their energy bills to be incorrect.
The MoneySavingExpert revealed what to watch out for and how to correct any issues that may appear in energy bills. Errors may result in you being overcharged.
Speaking on the ITV Martin Lewis Money Show, Lewis responded to a viewer who asked whether it was right that her bill had risen from £49 to £123.
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As reported by the Liverpool Echo, she said: "I have just received my new monthly direct debit from my energy provider and it has gone from £49 to £123 from September and then £181 per month from October 28. I am in credit of £200, is this correct, as this will be one week’s pension money?"
The financial expert responded by stating that the majority of households should expect their bills to be twice as large as they were last year. However, if your bills are unusually large, there are three checks you should make.
Lewis explained: "First of all, are you giving regular meter readings or do you have a working smart meter? If you don’t, you need to get in touch and do a regular meter reading because the estimate could be wrong.
"You’re in credit, not in debt, so that would indicate it shouldn’t go up much. The one other thing is, have you come off a cheap fix, in which case your bill would have risen by far more than double over the last year. If you’ve passed all those tests, then that would seem far too high for me."
Lewis suggested making use of an online energy calculator to work out an approximation of what you should be charged and then reaching out to your energy company.
He stated: "Get in touch with the energy firm, call it up, politely - as the call centre operators haven’t done anything wrong - and say, please can you tell me why you’re putting my direct debit up.
"If they can’t justify it to you, then you have the right under energy firm licence conditions to have your direct debits lowered."
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