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Glasgow Live
Glasgow Live
National
Katie Williams

Martin Lewis tells energy customers "not to panic" as many still struggle to submit meter readings

Hundreds of people have been scrambling to get their meter readings submitted as the new energy price cap has forced gas and electric costs to a record high.

The wave of bill payers trying to submit their readings forced energy websites such as British Gas, EDF and SSE to crash and still some people are reportedly having problems.

Martin Lewis has since issued advice for people who can't submit their meter readings, and remember do not have to do a meter reading if you are on a fixed tariff or based in Northern Ireland.

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