Martin Lewis has hit out at the Pension Credit claim line, vowing to "send out a memo" to staff working the helpline after being left "very unhappy" at one person's experience.
The MoneySavingExpert founder appeared on ITV's This Morning to answer questions from viewers and provide helpful financial advice - but one particular message sent in to the show got under his skin. One viewer claimed they had been told by the Pension Credit helpline that Martin's advice was "wrong" - a suggestion which Martin himself quickly refuted.
Host Holly Willoughby read out the query, which stated: "I am under the weekly income threshold of £214.60 but when I called the helpline, I was told very abruptly that Martin Lewis was wrong... and that I needed to be in receipt of Attendance Allowance, which I'm in the process of applying for and waiting for the forms to come through. I'm so confused."
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