Martin Lewis has offered new advice to energy customers who are on a prepayment plan. This comes after some people on prepayment meters have had difficulty receiving their energy bill discount, offered by the government.
The government is giving every household an additional £400 spread out over six-months in help towards their energy bill payments. Each month between October 2022 and March 2023, bill payers will receive £66 or £67 taken off their energy bills.
However, some people on prepayment meters have reported struggling to claim their discount. PayPoint said just over half (53%) of the 800,000 vouchers it has issued have been redeemed - totalling around £27 million in support that is going unclaimed, the Liverpool Echo reports.
