Martin Lewis has issued new advice for any pre-payment energy customers.
The government has issued energy bill help to all households with all homes receiving £400 off their energy bills from October, with the discount made in six instalments to help families throughout the winter period. Households will see a discount of £66 applied to their energy bills in October and November, rising to £67 each month from December through to March 2023.
However, some people on pre-payment meters have been struggling to claim their payments. PayPoint said just over half (53%) of the 800,000 vouchers it has issued have been redeemed, which means that households are so far missing out on around £27 million in support that would be paid by the UK Government.
