Martin Lewis has issued a warning for anyone planning to go on holiday this summer. The finance guru made the comments during an episode of This Morning on Tuesday, April 25.
It comes as a viewer, Rita, emailed in to seek his advice over an issue she experienced with her travel insurance provider who had not paid her money that she is owed. Rita's son had died after she had booked a holiday to Tenerife which she then had to cancel. But she claimed that despite following "all proper procedures" she has not received the money back.
The Liverpool Echo reports that after offering his condolences, Mr Lewis said: "If you're not getting that refund, you need to understand why." He added that when it comes to travel insurance, many people "don't realise" that it is fully regulated by the FCA, which "means you have a right to take the travel firm to the financial ombudsman."
