Martin Lewis has urged all households not to get an email address with your broadband provider - as it could make it more complicated for you to switch to a cheaper deal elsewhere.
Appearing on ITV This Morning, the financial guru fielded questions from callers - and one viewer named Pauline raised the issue of switching broadband providers.
While Pauline is currently with Virgin Media, she wished to change over to a more favourable deal with Vodafone but felt trapped by her Virgin Media email account.
