A fan of Martin Lewis ' website MoneySavingExpert has thanked experts on the site for their advice after claiming back a huge amount of money from the bank on behalf of her mum.
The reader explained that her elderly mother had been mis-sold a packaged bank account, a type of premium account that offers additional services such as travel insurance and breakdown cover for a monthly fee. The amount of money you can claim depends on how long you have had the account for - meaning that the payment could run into the thousands as in this case, The Mirror reports .
The MoneySavingExpert user wrote: "I have Power of Attorney for my 93-year-old mum who has Alzheimer's. I discovered all she had used this account with a monthly fee for was to make one monthly payment to a charity.