Marc Benioff says AI is radically reshaping Salesforce, and 51% of Q1 hiring was internal as thousands of employees were redeployed

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• The enterprise software company’s CEO said humans must remain “at the center of the story” as they possess the ability to express compassion. But Marc Benioff also highlighted the ways AI is creating massive change in Salesforce, including in its own workforce. Hiring for engineering roles has largely been on pause.

Salesforce CEO Marc Benioff, who is known for highlighting the transformative power of artificial intelligence, said AI can either replace us or enhance us.