Richard Arnold's first promise as Manchester United's chief executive is already being tested this summer.
Ed Woodward departed from Old Trafford after 16 years at the club in February and Arnold was appointed as his successor. Arnold spoke on his first investor call since his promotion to chief executive in March, and in that he made a promise to supporters.
Arnold claimed United had a 'clear vision' and he promised to 'foster a culture of excellence', but that statement is already in danger of being tested, with the club enduring a humiliating transfer window. Although Erik ten Hag has signed three players this summer, talks to sign priority target Frenkie de Jong have made no further progress and United even considered signing Marko Arnautovic.