The operators of the 21,000-capacity Manchester Arena 'took an unacceptable approach' to making sure there was adequate healthcare services at the venue, the newly-published report arising from the public inquiry into the 2017 terror bombing has found.
Sir John Saunders, the inquiry's chairman, heaped criticism on SMG and its contracted medical services provider at the time, Emergency Training UK (ETUK). He said their relationship didn't operate as it should have, adding: "In relation to healthcare, inadequate consideration was given to the welfare of the event-goers."
"Looking at the evidence as a whole, I am satisfied that SMG took an unacceptable approach to ensuring that there were adequate healthcare services at the Arena," said Sir John in the report.