One family was forced to cancel their holiday after they claimed staff at Manchester Airport caused distress to their autistic child. The family have called their experience at Manchester Airport “traumatic”.
Luna Muñoz who is a career coaching consultant from Liverpool, was set to fly to Boston from Manchester Airport with her child Eli. 15 year-old Eli and her mum Luna were off to see family that they hadn't seen for three years.
Luna made enquiries before their flight last Wednesday (1 June) about the special assistance that Eli is entitled to. That includes giving Eli more time to process instructions, at places like security also finding ways in which they would be comfortable for her to be searched the MEN report.
