Another day of long delays and "chaos" at Manchester Airport has left passengers despairing as many faced long delays to their half-term holidays.
Passengers at the airport suffered a number of problems over the weekend, including claims of empty vending machines, severely delayed flights, lost baggage, and passengers stuck on planes for hours. And this week hasn't started much better.
Long queues and lengthy delays have been reported as thousands pass through the airport to get away for the school holidays and upcoming Jubilee weekend.
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Passengers have taken to social media to share their tales of woe, including being sat on the tarmac for over four hours, bags failing to arrive at destinations, and three-hour long queues at check-in desks.
The day started with three-hour long queues at the TUI check-in desks at Terminal 2, with passengers lined up all the way down the sky tunnel.
Things calmed down after the morning rush, but picked up again around lunchtime, with long delays setting in from at least 11:30am.
But some of the day's biggest issues came from past the security line, with many customers taking to Twitter to complain about a packed departures lounge with nowhere to sit and no food and drink available.
And in keeping with the problems of the last few days, flights were delayed for hours as in some cases passengers were left on the tarmac for hours.
Jean and Jan, who were both flying to Malaga this afternoon, said the queueing was "confusing," and they didn't understand why there were so many issues.
"It's as if they're not prepared!" they told the Manchester Evening News.
Greater Manchester Police are at the airport to assist during the busy week.
Manchester Airport apologised for delays at check-in desks and baggage reclaim in a statement posted on Twitter on Monday morning.
"We are aware of challenge being faced by a number of airlines and handling agents, which is leading to delays at check-in and baggage reclaim for some passengers", the statement said. "Airlines and their ground handlers are responsible for their own check-in and baggage handling services.
"Passengers are advised to direct any questions or concerns about these issues, or anything relating to their flight, to their airline, who will be best placed to respond. However, this is not the experience we want passengers to have at Manchester Airport and we are sorry to hear customers have faced disruption.
"We are in contact with the senior management teams of the relevant airlines and ground handlers to understand the cause of these issues, and to support their efforts to resolve them as quickly as possible. Our colleagues are on hand in the terminal to provide assistance to customers and we are working hard to ensure security waiting times are as quick as possible.
"It remains our advice that passengers should arrive three hours before their flight and be as prepared as they can be for their journey through the airport."
