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The Guardian - UK
The Guardian - UK
National
Helen Pidd and Joanna Partridge

Manchester airport manager quits after weeks of chaos

Passengers queue for check in at Manchester airport
Travellers face long delays and chaotic scenes with queues trailing outside terminals. Photograph: Christopher Furlong/Getty Images

The managing director of Manchester airport has quit after weeks of chaos in which thousands of passengers have missed their flights because of queues up to seven hours long.

Karen Smart stepped down on Tuesday after coming under fierce criticism from airport staff as well as angry travellers. She had been in the post for two years, during a turbulent time in aviation history.

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