
When Mr Arun from Kadukutty Village, Chalakudy Taluk, bought his new two-wheeler bike on February 6, 2021, for Rs 87,000, he faced multiple issues with it. One major issue was that the bike’s meter wasn’t functioning properly. Other issues included the fuel tank filling mechanism which apparently could only be filled at a slow pace and engine over-heating.
He also said that the bike was not running smoothly. The company authorised bike dealer assured him that all these issues that he had raised would be fixed during the first service. However, the issues were not fixed in the first service or the following ones.