A man was forced to spend his dream holiday to Mexico alone after his Brazilian girlfriend was deported - after a visa mix-up. Scott Kinghorn, 32, and partner Thallise Marciano, 29, splashed out £2,500 on the trip of a lifetime.
But their holiday plans were left in tatters when Scott became separated from Thallise. She is a Brazilian national and was therefore required to apply for a separate visa to gain entry to Mexico.
But Scott claims they weren't told this by the booking agent - meaning he was left stranded in Mexico for a week while Thallise was sent home. Tui said it was sorry to hear of the couple's experience but that it is the customer's responsibility to check visa rules.
