Guests could be heard shouting at hotel staff demanding their money back at an infamous Blackpool hotel.
A guest vowed to never return to one of Blackpool's most notable hotels after they claimed to arrive to people shouting for a refund, comparing the scenes to "Prisoner: Cell Block H", Lancs Live reports. When the guest visited the Norbreck Castle Hotel, they claimed they found holes in the rooms and used plates and cups lining the corridors.
They took to consumer website TripAdvisor to air their grievances with the hotel owned by Britannia Group, the same firm that owns Liverpool's Adelphi Hotel,
