A family left without power for days due to Storm Malik have criticised Northern Powergrid for their "poor communication" in the wake of high winds that battered the North East.
Hugo McGowan who lives and works in Longwitton, Northumberland, was one of around 80,000 customers who experienced a power cut over the weekend, and he was without electricity from Saturday morning through to Monday afternoon.
It follows disruption in November during Storm Arwen, when one of his buildings had its roof ripped off and his house was without power for nine days.
