Major changes to bus timetables and routes in the West of England came into effect on April 2 but the information is still not available at bus stops. Boards at bus stops were removed following service changes.
Travel West has introduced temporary displays which notify passengers that ‘bus services are changing across the region’. Posters direct passengers to a website link and provide them with a QR code where details of the changes can be viewed.
For passengers who do not have smartphones, are not confident using QR codes or simply do not have internet data on their mobile phones, it is not possible to view the revised timetables. Others who are unaware of route changes or services that have recently been withdrawn could find themselves at the wrong bus stop or waiting for a bus service that simply does not exist anymore.
