A man has claimed he was refused a defibrillator located at a Sports Direct store after a 999 call handler told him to go and get it to help his sick relative. Peter Rees was told by a Welsh Ambulance operator, who he described as "brilliant", to rush to the Sports Direct store in Parc Trostre, Llanelli, to get the life-saving equipment for his mother-in-law.
Peter and his wife went to their 84-year-old mum's home in Llanelli on Wednesday afternoon last week (February 8) after they got a phone call telling them she was ill. When they arrived it was clear that Jean Morris needed help so Peter called 999.
They were quickly transferred to a Welsh Ambulance operator who told Peter to get a defibrillator in case Jean was having a heart attack. The call handler told him there were two in the area, one in Sports Direct at Parc Trostre, and another in McDonald's. You can get more Llanelli news and other story updates straight to your inbox by subscribing to our newsletters here.
