A man has been left "scared" after he was "banned" from a Trentbarton bus following a confrontation over his American Staffy assistance dog. Roy Brown-Lowe said he was "embarrassed" by the bus driver during the ordeal.
Roy's two-and-a-half-year-old dog Bruce is registered as an assistance dog by his GP. The dog is used as a means to help Roy manage his mental health.
But now Roy, from Derbyshire has had to contact his psychiatrist following the incident, which started when he tried to board a Nines bus in Leabrooks with Bruce at the start of June, reports Derbyshire Live. Roy claims he was told he had to pay a fare for Bruce - despite Trentbarton's website stating that assistance dogs can travel for free.