A council tenant claims he and his disabled mother were left "to freeze" without heating for more than a week. He said the boiler at their Stockwood home stopped working on Sunday, December 11 when temperatures in Bristol were plummeting well below zero, which continued for the rest of the week.
Jamie, who only wanted to be referred to by his first name, said he contacted Bristol City Council multiple times every day for clarification on when the heating will be fixed. He said the boiler, which is located outside the property, had been damaged by the freezing temperatures Bristol faced.
Speaking to BristolLive, the 26-year-old claimed: "Our guttering was leaking, we told the council three months ago and they did nothing about it until about three weeks ago. Because all of the water had leaked onto it and it being so cold out, [the boiler] froze." Jamie had wanted to sort the gutter himself but was unable to do so without a ladder.
