Service returns after ANZ app and online banking outage

An outage struck ANZ online and app banking on Tuesday, although its ATM services were unaffected. (Esther Linder/AAP PHOTOS)

ANZ says an outage prevented some customers from accessing its app or logging into its internet banking website for several hours.

The outage began early Tuesday afternoon and lasted for about two hours before access began coming back online.

We're investigating an issue affecting some customers accessing the ANZ App and Internet Banking. We're working to resolve this as soon as possible and apologise for the inconvenience.

The ANZ Plus app, Phone Banking, ATMs and EFTPOS facilities continue to be available

— ANZ Australia (@ANZ_AU) May 21, 2024

The bank tweeted that it was "a technology issue relating to a third party vendor".

ANZ said its ATMs, phone banking, the ANZ Plus app, EFTPOS facilities, Apple Pay and Google Pay were not affected the outage.

Its rival Commonwealth Bank suffered a similar major outage in March that prevented customers from accessing online services.