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AAP
AAP
Business
Tess Ikonomou

Major insurer unsure of next steps amid legal action

Budget Direct customers lost online discounts for minor policy changes, such as updating an address. (Dan Peled/AAP PHOTOS)

Budget Direct's parent company is yet to decide how it will respond to legal action launched by the nation's corporate regulator after thousands of customers lost out on promised online discounts.

The Australian Securities and Investments Commission (ASIC) announced it was commencing proceedings against Auto & General Services Pty Ltd after 39,000 customers were alleged to have been overcharged for premiums over several years.

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