Wilko has announced the launch of its first ever click-and-collect service across all its stores in the UK. Customers of the discount retailer will now be able to pick, pay and collect for goods such as gardening equipment, paint and more.
They can also pick a day and/or time delivery, with the store creating third party parcel collection points at selected stores across the country. And it is reducing the price of home delivery options and introducing Klarna as a payment option on wilko.com.
As reported by Birmingham Live, free collection is offered on all click-and-collect orders, with items ready to pick up instore within just three hours. All shoppers have to do is visit the Wilko website and shop online as normal after selecting a participating store.
Once the order is complete, the chosen store will prepare the order and a ‘ready to collect’ email will be shared as soon as everything’s ready and waiting. Shoppers then pop into store and head to an order collection point to receive the items from a friendly team member.
Ben Exall, digital director at Wilko, said: “This is an exciting addition to wilko.com and offers customers more flexibility than ever when it comes to shopping with us. We’re proud to have already rolled this out across over half of our stores nationwide via two initial trials and, thanks to fantastic customer demand and feedback, we’re thrilled to be bringing click-and-collect to over 400 locations nationwide.”
