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The Conversation
Politics
Anita Varma, Assistant Professor, School of Journalism, The University of Texas at Austin

Mainstream media faces a credibility crisis – my journalism research shows how the news can still serve the public

“The news media is the least trusted group among 10 U.S. civic and political institutions involved in the democratic process,” the polling firm Gallup concluded in a 2024 analysis.

Despite news organizations’ pledges to provide fact-based reporting, and ongoing investments to build trust, people across the political spectrum in the U.S. are unconvinced of mainstream media’s self-described credibility.

The category “mainstream media” refers to flagship national newspapers like The New York Times, cable news channels like CNN and Fox News and news networks like ABC or NBC and their local affiliates. Despite deepening partisan divides in the U.S, Pew Internet Research has found that this definition is consistent across Republicans and Democrats.

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