Almost two years after the term Great Resignation was coined, many companies are still struggling to hire enough workers amid a historically tight labor market. That’s especially true for small business owners, who are increasingly taking a page from Silicon Valley by enlisting artificial intelligence to get the job done.
Main Street businesses are considering A.I. as an alternative to the rising labor costs that have been threatening many of them with closures for months. Their adoption of the technology would be a huge shift from how A.I. is currently used—mostly by large companies that have greater resources and are more on the cutting edge.
