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The Guardian - UK
The Guardian - UK
Comment
John Naughton

Machine-learning systems are problematic. That’s why tech bosses call them ‘AI’

Are they watching us? A scene from the 1956 film version of George Orwell’s Nineteen Eighty-Four.
Are they watching us? A scene from the 1956 film version of George Orwell’s Nineteen Eighty-Four. Photograph: Allstar

One of the most useful texts for anyone covering the tech industry is George Orwell’s celebrated essay, Politics and the English Language. Orwell’s focus in the essay was on political use of the language to, as he put it, “make lies sound truthful and murder respectable and to give an appearance of solidity to pure wind”. But the analysis can also be applied to the ways in which contemporary corporations bend the language to distract attention from the sordid realities of what they are up to.

The tech industry has been particularly adept at this kind of linguistic engineering. “Sharing”, for example, is clicking on a link to leave a data trail that can be used to refine the profile the company maintains about you. You give your “consent” to a one-sided proposition: agree to these terms or get lost. Content is “moderated”, not censored. Advertisers “reach out” to you with unsolicited messages. Employees who are fired are “let go”. Defective products are “recalled”. And so on.

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