The number of people ordering food and household essentials using apps like Uber Eats has almost doubled in the last two years, despite remote deliveries costing significantly more than the traditional method of actually going to the shops oneself.
Uber Eats only introduced the ability do the regular shop on the app in 2020 in response to the Covid pandemic. Alex Troughton, regional general manager of grocery and retail at Uber EMEA & UK, described the move as a gamble that had been key to the company's subsequent success.
