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Evening Standard
Evening Standard
National
Anthony France

Londoners dialled 999 over spiders in their room and missing KFC as force says just 15% of calls genuine

At a glance

• The Metropolitan Police has revealed that only 15% of the four million 999 calls this year were genuine emergencies, with many people misusing the service for trivial issues

• Callers reported problems such as missing Uber Eats deliveries, disputes over KFC orders, stuck car chargers, uncooperative pets and landlord-tenant arguments

• The force warned that such calls waste vital time and delay help for real emergencies, urging the public to use alternative contact methods and keep 999 for genuine situations

Just one in seven of all 999 calls to the Metropolitan Police this year have been for genuine emergencies, the force has said.

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