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Evening Standard
Evening Standard
National
Megan Howe,Michael Howie,Niva Yadav,Nicholas Cecil,Alastair Lockhart and Tom Place

LIVE: Travel chaos at Waterloo and Euston as Londoners face major rush-hour delays

Rush-hour delays are sweeping through London as damage to overhead lines between Watford Junction and Milton Keynes impacts services in and out of Euston.

Disruption at Euston is expected until 9pm on Thursday evening with tickets being accepted on alternative routes.

Avanti West Coast, London Northwestern Railway and Southern routes are all affected.

Trains out of Waterloo are severely delayed due to an earlier radio fault on Thursday morning, which halted multiple operators across south England.

The fault has been resolved but National Rail is warning that services may be delayed as services get back to usual.

Operators have warned that journeys may take an additional 30 minutes and passengers should check before travelling.

South Western Railway are telling some passengers whose journeys has been heavily disrupted that they can book their own taxi and claim the cost back through the South Western Railway website.

This applies to travel between any stations served by South Western Railway between Woking and Portsmouth Harbour on our Portsmouth Direct lines.

Follow the latest updates below

Fire alert delaying multiple lines

21:41 , Tom Place

There is now no service on the District line between Barking and Upminster, and severe delays between Earl's Court and Barking while TfL respond to a fire alert at Upney.

The same alert is also causing minor delays between Liverpool Street and Barking on the Hammersmith & City line, and anticlockwise on the Circle line.

District line update

21:06 , Tom Place

There are now severe delays on the District line between Barking and Upminster due to a fire alert at Upney.

There are also minor delays between Earl's Court and Barking eastbound only, and a good service on the rest of the line.

South Western to pay for customers' taxis

20:16 , Tom Place

South Western Railway are telling some passengers whose journeys has been heavily disrupted that they can book their own taxi and claim the cost back through the South Western Railway website.

This applies to travel between any stations served by South Western Railway between Woking and Portsmouth Harbour on Portsmouth Direct lines.

Jubilee line update

19:49 , Tom Place

There are now only minor delays on the Jubilee line.

Tube update

19:25 , Tom Place

There are still severe delays on the Jubilee line due to the earlier track fault at Kilburn.

There are also minor delays between White City and Ealing Broadway & West Ruislip, and between Leytonstone and Epping & Hainault via Newbury Park on the Central line, due to train cancellations.

There is currently a good service on the rest of the London Underground network.

Avoid Waterloo station, commuters told

18:33 , Alastair Lockhart

Commuters should avoid Waterloo station if possible to avoid the severe disruption there.

Pictures show large crowds gathered in the station as most national rail trains are delayed, as is the Jubilee line.

Transport for London said: “Please avoid Waterloo station this evening if you can - the station is likely to be extremely busy due to disruption on National Rail and the Jubilee line.”

Severe delays on the Jubilee line

18:31 , Alastair Lockhart

There are also severe delays on the Jubilee line this evening due to an earlier track fault at Kilburn.

Tickets are being accepted on London Buses, London Overground, the Elizabeth line, Thameslink, Southeastern and the DLR.

There is a good service on the rest of the London Underground network.

Queues at Waterloo station

18:09 , Alastair Lockhart

There are large queues at Waterloo station as commuters wait to hear news on when their service will run.

Most trains from the station look to be delayed or cancelled this evening amid the disruption.

Trains running through Clapham Junction and Barnes may be delayed by up to 30 minutes.

(PA)
(PA)

Southwestern Rail warns disruption will continue late into the evening

18:05 , Alastair Lockhart

Disruption on Southwestern Rail will continue late into the evening due to a signal problem at Wandsworth Town unrelated to the earlier issues on the network.

The railway apologised to customers and warned them to expect further delays.

Passengers report problems at Waterloo

17:41 , Niva Yadav

Trains at Waterloo have been slow to resume services. BBC News presenter Victoria Hollins reported on X that she has waited 50 minutes for her train to depart from Waterloo. Southern Railways have confirmed the service is cancelled.

In an earlier post, she claimed there had been no communication with passengers.

Trains in and out of Euston disrupted

17:27 , Niva Yadav

The earlier reported incident between Milton Keynes and Watford Junction is now causing chaos at Euston.

Several lines are blocked and disruption is expected until 9pm.

Jubilee line subject to severe delays

17:06 , Niva Yadav

In an unrelated incident, the Jubilee line is subject to severe delays due to a track fault at Kilburn.

The service is suspended between West Hampstead and Wembley Park.

Limited services on West Sussex-bound routes

16:41 , Niva Yadav

As rush hour nears, it’s worth knowing which stations are worst affected by this morning’s radio fault.

Trainline is reporting a limited service at these stations while Southern services recover:

  • Fishbourne
  • Bosham
  • Nutbourne
  • Southbourne
  • Emsworth
  • Warblington

If you are heading south of the capital this evening, check before you travel and consider possible coach routes.

No claim back on taxis

16:37 , Niva Yadav

Those who take taxis will not be reimbursed for their journeys, said South Western Railway on X.

Tickets are still being accepted on all reasonable routes.

Journeys to take 30 minutes longer, says National Rail

16:17 , Niva Yadav

National Rail said in an online post that journeys may take an additional 30 minutes.

Passengers are advised to listen to announcement and check screens before travelling. Some passengers may need to change train or use a different route.

Faulty display boards at train stations

15:46 , Niva Yadav

Following on from this morning’s events, display boards at train stations are not accurately showing disruption.

According to the Telegraph, some stations are still displaying good services across all lines despite delays and cancellations.

Luckily, the latest updates will be available here on The Standard’s live travel blog.

Incident between Milton Keynes and Watford Junction

15:44 , Niva Yadav

Damage to overhead electric wires between Watford Junction and Milton Keynes are causing disruption.

Trains running through these stations may be delayed or cancelled, says Avanti West Coast.

This is an unrelated incident to the radio fault this morning

Here's a recap of today's train chaos

14:56 , Niva Yadav

Radio fault: A fault with the radio system between the driver and the signaller was reported by National Rail this morning

Delays: Trains operated by seven train companies were caught up in the chaos, with many services disrupted and several routes cancelled.

Train operators: CrossCounty, Gatwick Express, Great Western Railway, London Overground, Southern, South Western Railway, and Thameslink were all affected

Problem resolved: The problem was resolved, but disruption has persisted into the afternoon.

What now?: If you’ve been impacted, you might be able to claim a refund. You can see how in our previous posts.

Still travelling?: Expect delays of up to 90 minutes if you plan on continuing your journey.

What happens when there is a radio fault?

14:30 , Niva Yadav

Radio systems, such as the GSM-R system, allow drivers and signallers to communicate between stations.

The system has been far more reliable than previous analogue systems, but still not except from occasional hiccups.

When the system fails, train drivers can use telephones to communicate with signallers.

However, this causes delays, disruption, and in some cases, signallers impose speed limits on trains.

Use your ticket tomorrow, says South Western

14:09 , Niva Yadav

South Western Railway has said tickets dated for today will be accepted tomorrow if you have been unable to use them.

This is due to the disruption caused by a radio fault earlier today.

Trains to Gatwick still facing cancellations

13:33 , Niva Yadav

Trains to Gatwick are still facing cancellations due to the earlier radio fault.

The 13:35 to Portsmouth Harbour/Bognor Regis via Horsham and 13:46 to Littlehampton via Hove & Worthing are both cancelled.

Both are operated by Southern Railway.

Delays of up to 20 minutes at Haywards Heath

12:44 , Niva Yadav

As the rest of the network scrambles to get back on track, a separate fault is wreaking havoc at Haywards Heath in West Sussex.

The incident appears to have cleared, according to National Rail. But passengers travelling to West Sussex have been warned of delays of up to 20 minutes.

Commuters voice frustration on social media

12:17 , Niva Yadav

Commuters travelling in and out of London have voiced their frustration on social media.

National Rail says work is ongoing to reinstate services

11:57 , Niva Yadav

National Rail has said that work to reinstate services following the radio fault earlier this morning.

The group said the fault has been “rectified” and work is ongoing so that services resume “as quickly as possible.”

Check before you travel

11:39 , Niva Yadav

Operators are urging passengers to check before you travel.

Great Western has a journey checker tool here and Southern Railway has a live map which you can access here.

As always, TfL provides live status updates on the London Overground while Gatwick Express has a live departure board on its site.

Have you been impacted by the delay?

11:34 , Niva Yadav

If you’ve been impacted by the delay, let us know.

Get in touch at niva.yadav@standarddigital.co.uk

What is a radio fault?

11:16 , Niva Yadav

A properly functioning radio system is critical for allowing trains to travel between stations safely. When things go wrong, drivers are unable to communicate with signallers, stations, and emergency services.

Radio faults can be caused by equipment failure, software glitches, power supply problems, and faults with trackside infrastructure.

The last nationwide fault in 2024 was due to faulty GSM-R radio systems.

The GSM-R system was installed across the rail network between 2007 and 2014 and cost around £1.86 billion.

It’s a relatively new piece of technology and meant that analogue radios, which were unreliable in tunnels and deep cuttings, could be discontinued.

How to claim a refund

11:05 , Niva Yadav

You’ll be able to claim a refund if your journey was impacted via the train operator. You can find your train operator via the National Rail website here.

If you arrive late to your final destination, you may also be eligible for compensation. This will depend on the type of ticket you have, who the operator was, and the length of your delay.

Compensation needs to be requested directly from the train company.

Network Rail says services “returning to normal” but warn of 90 minute delays

10:59 , Niva Yadav

Network Rail is warning of delays of up to 90 minutes for the rest of the day as services begin to get back on their feet.

A Network Rail spokesperson said: “Due to issues with radio communications, train services in the South West and South have been subject to some delays this morning.

“Staff have worked to resolve the fault, and train services are now returning to normal. We apologise to passengers for the disruption caused to their journeys this morning.”

Full list of affected operators

10:57 , Niva Yadav

The fault has now been fixed, but delays are still expected across the rail network.

Here’s a reminder of the operators impacted:

  • CrossCountry
  • Gatwick Express
  • Great Western Railway
  • London Overground
  • Southern
  • South Western Railway
  • Thameslink

Delays on lines to Brighton, Horsham, and Three Bridges, says Thameslink

10:56 , Niva Yadav

Thameslink services to Brighton, Horsham, and Three Bridges are all expected to be delayed.

Passengers are advised to check before travelling.

Incident resolved, but expect delays

10:54 , Niva Yadav

The radio fault has now been resolved according to National Rail.

However, disruption is still expected until the end of the day.

Southern Rail is still reporting delays of up to 90 minutes in and out of Victoria.

Southeastern services remain unaffected

10:50 , Niva Yadav

Southeastern has confirmed its services are not affected in a post on X.

Problem has been resolved, but “major disruption” still expected - says operator

10:46 , Niva Yadav

Southern Rail has said the problem has been resolved, but passengers should expect “major disruption” until the end of the day.

The operator said: "The fault with the radio system between the driver and the signaller that is affecting services on the South England network has now been resolved. Some services may still be delayed by up to 90 minutes or cancelled whilst service recovers.

"Major disruption is expected until the end of the day."

Disruption could last all day

10:44 , Niva Yadav

London TravelWatch is warning disruption could last all day

South Western Railways urges passengers to use coach routes

10:40 , Niva Yadav

South Western Railway is urging passengers to use coach services to travel today.

A full list of available coach routes and alternative transport for South Western services can be found here.

Can I claim a refund if my journey has been disrupted?

10:38 , Niva Yadav

If you’ve been impacted by disruption, you will be able to claim a refund on your ticket.

You can find out how to contact the relevant train company via the National Rail website here.

Londoners can use tickets on Tube network

10:36 , Niva Yadav

Tickets are being accepted across the London Underground as the rail network is hit with major disruption.

The following services are accepting tickets to London Waterloo:

  • London Underground Piccadilly line between Hounslow West to Green Park London Underground
  • Jubilee line between Green Park to London Waterloo London Underground
  • District line from Wimbledon, Richmond, or East Putney to Embankment, then Bakerloo line or Northern line to reach London Waterloo

South Western Railway: No ETA for when services will resume as normal

10:30 , Niva Yadav

Operator South Western Railway has said it does not have an ETA for when services would resume as normal.

In a statement, the operator said: “Due to issues with communication systems at London Waterloo all lines are disrupted

“Whilst the issue has been fixed we are working towards returning the service to normal as soon as possible, however will mean significant delays and alterations will still be ongoing whilst this takes place.”

Passengers are being advised to check before they travel and allow extra time before setting off.

Delays expected across Gatwick Express services

10:25 , Niva Yadav

Delays are anticipated across Gatwick Express services to and from London Victoria.

The 10:29 service from London Victoria to Bognor Regis via Horsham has been cancelled, while the 11:05 service is subject to delays.

Passengers are being advised to check before travelling, with tickets being accepted on all alternative routes at no extra cost.

South Western Railway warning

10:21 , Michael Howie

South Western Railway has warned services across its entire network “may be cancelled, delayed by up to 90 minutes or revised”.

It went on: “Our operations and engineering teams are working with signallers to find and fix the fault.

“We do not have an ETA (estimated time of arrival) yet for when signalling will be back to normal.”

The operator advised passengers to consider using buses “while the fault is being investigated”.

Trains chaos as radio system fault hits network

10:19 , Michael Howie

Train services across southern England are being disrupted by a fault with a radio system.

National Rail Enquiries said the issue relates to how train drivers and signallers communicate.

It warned passengers that services may be delayed by up to 45 minutes or cancelled, and “major disruption is expected until the end of the day”.

The affected operators are CrossCountry, Gatwick Express, Great Western Railway, London Overground, Southern, South Western Railway (SWR) and Thameslink.

The incident was reported shortly before 9am on Thursday.

Minor delays on the Jubilee line

09:33 , Megan Howe

Minor delays are currently impacting the Jubilee line due to an earlier defective train at Westminster.

Bakerloo line is part-suspended due to a faulty train

09:05 , Megan Howe

There is currently no service on the Bakerloo line between Elephant & Castle and Lambeth North while engineers fix a faulty train at Elephant & Castle.

Passengers can expect severe delays on the rest of the line.

Tickets are being accepted on London buses, Thameslink and London Overground.

Piccadilly line issue cleared

08:59 , Megan Howe

An earlier part suspension on the Piccadilly line has been cleared and services are operating as normal.

Minor delays on the Bakerloo line

08:58 , Megan Howe

No service between Elephant & Castle and Lambeth North while engineers fix a faulty train at Elephant & Castle.

Minor delays on the rest of the line.

Tickets are being accepted on London buses and London Overground.

Piccadilly line is part suspended

08:18 , Megan Howe

There is currently no service running between Heathrow Terminals 2 & 3 and Heathrow Terminal 5 as TfL staff help a sick passenger on the train.

Good service is operating on the rest of the line.

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