Lloyds Banking Group will allow customers to use any of its Halifax, Bank of Scotland and Lloyds branches as part of a shake-up that has sparked fears of job cuts and site closures, weeks before a strategy update by its chief executive, Charlie Nunn.
A memo circulated to staff earlier this week explained that customers would be able to conduct their in-person banking at branches of any of the group’s three brands, regardless of which of lender they held accounts with.
