Customers of Lloyds, Halifax and Bank of Scotland will be able to use the branches of any brand for in-person banking as the group continues to shake up its branch network, raising concerns among unions over potential further closures.
Lloyds Banking Group, which owns all three brands, said the changes were good news for customers as it gives them more choice and flexibility. But the move raised some concerns that it could trigger a fresh wave of branch closures.
