- Lloyds Banking Group has disclosed that an additional 80,508 customers may have had their financial details exposed due to an IT glitch in March, bringing the total number of potentially affected individuals to over half a million.
- The incident on 12 March initially impacted 446,915 customers across Lloyds, Halifax, and Bank of Scotland, who either saw other people’s transactions or had their own data shared.
- The banking group has paid £201,000 in compensation to 5,250 people, alongside an additional £62,000 in 'goodwill' payments to 1,625 individuals.
- Approximately 107,937 people clicked on other customers' transactions, potentially viewing detailed information such as account details, National Insurance numbers, and payment references.
- Lloyds attributed the glitch to a 'software defect' from an overnight IT update and has not observed any increase in fraud or financial losses directly linked to the incident.
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