Lloyds Banking Group suffered a major IT outage on Wednesday, 3 June. Customers across multiple brands were locked out of their accounts. The failure lasted more than three hours during peak business hours.
The disruption began just after 11 a.m. and cut across Lloyds Bank, Halifax, Bank of Scotland, Scottish Widows, and MBNA, according to The Guardian. Downdetector, the crowd-sourced outage monitoring platform, began logging complaint spikes shortly after 11:15 BST, with reports flooding in from London, Belfast, Cardiff, Liverpool, Newcastle, Birmingham, and Manchester. Services were not restored until later that afternoon, the group confirmed in an official statement.