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The Guardian - AU

National

Catie McLeod

LJ Hooker branch used AI to generate real estate listing with non-existent schools

An LJ Hooker sign outside a property in Sydney. A franchisee of the firm says ‘all agencies use AI these days’. — An LJ Hooker sign outside a property in Sydney. A franchisee of the firm says ‘all agencies use AI these days’. Photograph: David Gray/Reuters

The principal of a branch of one of Australia’s largest real estate companies has admitted using ChatGPT to generate property listings after a rental home was advertised as being close to two “excellent” schools that didn’t exist.

LJ Hooker made the errors in the listing for a four-bedroom home it has advertised for rent in Farley, in the New South Wales Hunter region, which it corrected shortly after being contacted by Guardian Australia on Monday.

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