A man waited in a queue "all day" to get his granddaughter's passport so he can take her to Disneyland for her birthday.
Simon Cross, 62, is from Coventry but ended up at Liverpool's passport office earlier this week after being sent around the country in a hectic bid to get his granddaughter a passport in time for their trip to Disneyland Paris. The grandad arrived in Liverpool on Tuesday, where he waited "all day" before being told to drive over 100 miles back home and come back on Thursday.
Simon was still in the queue at Liverpool's passport office on Friday afternoon when he told the ECHO: "I was first told to go to London from Coventry for an interview, so I went down there and was told that I couldn't be seen so I was sent home. I was then told that it'd be issued to me by Friday of last week.