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The Guardian - US
The Guardian - US
Business
Gene Marks

Life’s tough for small business owners, but forced tipping is a bad idea

United States Dutch Economy
‘Customers see it, and feel like they’re being duped into paying for something they didn’t agree to.’
‘Customers see it, and feel like they’re being duped into paying for something they didn’t agree to.’ Photograph: Gaelen Morse/Reuters

A restaurant in Hyde Park, Ohio, called Dutch’s has this on its bills: “We offer living wages to our employees partially funded by a 20% automatic gratuity.”

The reason behind this? Profitability, of course.

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