When it comes to dealership service experiences many brands are hit or miss. If you’re seeking a dealership network that delivers the best possible service experience, it may be time to check out Mini or Lexus. Both of these brands topped J.D. Power’s rankings when it comes to satisfaction with dealer service. In an economic climate where parts supply, labor shortages, and increased costs challenge car dealerships like never before, it’s great to see these unique brands rise to the top to serve their customers.
J.D. Power breaks down its ranking system for dealerships into both the premium brand category and the mass consumer brand category. Lexus topped the premium category with a score of 897 beating out competitors like Cadillac in second place with a score of 880 and Porsche scored 879.
