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Wales Online
Wales Online
National
Martyn Landi & Dominic Picksley

Legal action seeks damages for 25m old Apple iPhone users over battery ‘throttling’

A consumer champion has launched a legal claim for more than £750 million against Apple The claim is linked to an incident in 2017 around a power management tool on older iPhone models.

Justin Gutmann has accused the tech giant of slowing down the performance of iPhone handsets – a process known as “throttling” – by hiding a power management tool in software updates to combat performance issues and stop older devices from shutting down suddenly. Mr Gutmann has filed a claim with the Competition Appeal Tribunal seeking damages of approximately £768 million for up to 25 million UK owners of a range of older iPhone models.

It alleges that Apple misled users over the incident by pushing them to download software updates it said would improve the performance of some devices, but in fact slowed them down. The claim relates to the introduction of a power management tool released in a software update to iPhone users in January 2017, which was rolled out to slow down older iPhone models with ageing batteries in order to prevent abrupt device shutdowns.

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