A Leeds woman and her family have revealed their horrendous experience after trying to go on holiday, two years after it was booked. Sarah Kandziorca, from Chapeltown, booked her holiday through TUI two years ago at a cost of £1,900.
However, when Sarah and her two children arrived at Manchester Airport, they found out their flight was cancelled. The family arrived at the airport after being told everything was going ahead as planned, but 10 minutes later they received an email stating their flight had been cancelled.
Sarah and her children were meant to fly out to Turkey on Monda, May 30, at 6.20am but their flight was rearranged to 8am today (Tuesday, May 31). Sarah claims they had no prior warning about their flight cancellation, with a spokeswoman for TUI claiming the flight was unable to depart due to "unprecedented operational challenges at Manchester Airport".
