A Leeds engineer has been praised for finding a dangerous gas leak in a Bradford couple's home while he was there to install a new gas hob.
Liam Hall had gone over to Bradford to install the new appliance for Mr and Mrs Lawson - a routine job. But while he was there he noticed the gas readings he was recording dropped substantially.
Quickly, Liam told the couple about the substantial leak, and promised to get it sorted for them immediately - no matter how long it took. Liam, who works for online electrical shop AO.com at their Cross Green depot, usually wouldn't have been able to sort the installation until the leak had been resolved.
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But Mrs Lawson informed him her husband was vulnerable - and Liam didn't want to leave them with the gas disconnected. He said: "As soon as Mrs Lawson told me about her husband, I knew I had to get the problem sorted for them. I promised to get the leak sorted, no matter how long it took me.”
Liam inspected old lead piping around the property to find the leak, but had no luck until Mrs Lawson told him she could smell gas in her recently installed kitchen. Liam said: "I pulled out the oven and checked the new pipe work and the crimp fittings hadn’t been tightened properly. This meant that the fittings were spinning around and weren’t sealing as they should.”
Once he'd found the problem, Liam spent more than two and a half hour replacing the original piping to fix the gas leak. Mrs Lawson said: "Liam is one of the best gas engineers to have worked at my home. He was compassionate about the situation and made sure that both me and my husband had no further inconvenience – I’m so grateful and I can’t thank him enough.”
Lynne Wood, Director of Service Delivery at AO Logistics, said: “All of our Premier Installations Engineers are Gas Safe registered and are fully trained to detect potentially dangerous leaks in a customer’s home. We’re all about making decisions that our mum would be proud of and the level of care that Liam showed to Mrs Lawson and her husband embodies this perfectly.
"We’re so pleased to have been able to help them during what must’ve been a scary situation.”
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