League of Legends season 1 saw a bunch of new features and changes made, including a new thematic that revolves around Noxus, a change to ranked resets, and a more streamlined reward system. While the last change may seem like a smart idea, it's wound up causing more harm than good for some players.
"Over the years these systems have become needlessly complex, with an excessive number of currencies, unnecessary steps to craft and claim rewards, overlapping loot types, we could go on," developer Andrei Van Roon says in a dev update. "You've been given some key fragments that you then have to craft into a key that you pair with a chest, that you open up to get another key and a chest and some essence that you open up to get a skin shard then you pay for some orange essence or reroll to eventually get a random skin. That's sort of a level of unnecessary complexity going on."