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The Guardian - UK
The Guardian - UK
Business
Anna Tims

L&Q has raised my flat’s service charge by 41%. I can’t afford it

A block of flats being built, ringed with a fence displaying L&Q banners
L&Q building new homes – but residents are faced with rising service charges that seem out of their control. Photograph: Marcin Rogozinski/Alamy

I own 35% of a one-bedroom shared ownership apartment run by the housing association L&Q. Since completion, 15 months ago, the ­service charge has increased by 41% from £182.46 a month to £257.58, though my salary has only gone up by 3%. There is no attempt in L&Q’s letter to justify this extortionate hike, which is creating enormous financial and emotional stress.

MB, London

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