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Fortune
Fortune
Orianna Rosa Royle

L’Oréal CHRO cut her teeth at luxury brands Chanel and Kiehl’s. Like Walmart’s CEO she says the secret to her success was always saying yes

(Credit: Courtesy of L’Oréal)

Stephanie Kramer has climbed the ranks from Chanel to the corner office of L’Oréal U.S. On paper, it reads like the kind of glossy, fashion-world ascent most twentysomethings dream about. But it all started with coffee runs, xeroxing, and turning up earlier than everyone else. 

And she says that saying yes to those tiny, unglamorous tasks—especially the ones no one else wanted to do—was the secret that eventually landed her in the C-suite of the world’s largest beauty company.

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