In a bid to make its banking services more customer friendly, Karnataka Vikas Grameena Bank (KVGB) on Friday launched its WhatsApp-based banking services for customers of the bank and others.
Launching the bank’s WhatsApp services, chairman of KVGB Shreekant M. Bhandiwad said that financial services driven by technology could go a long way in ensuring the best financial products even to the remote villages. The WhatsApp-based service is the new addition to the various digital initiatives taken by the bank, he said.
Mr. Shreekant said that the new banking channel would enable customers to seamlessly connect with the bank on WhatsApp and avail a host of banking services, including balance inquiries, the last five transactions, enquiries about bank deposit/loan products, rate of interest, digital products, locate branch/ATM, opt-in , opt-out options and other services.